We purchased 19 windows from Storm Tight. The Storm Tight Window team from sales through installation performed very well. They were willing to answer all of our questions leading up to the purchase and they were professional all the way through the installation process. Very satisfied with our decision to purchase Storm Tight Windows and we have recommended them to several of our friends and will continue to do so.
We did research on hurricane windows prior to choosing Storm Tight Windows. Once Storm Tight came out and showed us the product we were extremely happy with the product and product knowledge. At no point did we feel pressure to commit to Storm Tight or commit to everything at once. Upon purchasing our first set of windows the company has keep us informed of every detail and status of the windows until the windows were installed. Afterwards, they still contacted us to ensure that we were satisfied with the quality and the process of the installation of the windows. We are extremely happy and satisfied with our new windows.
I had just bought my townhouse and was doing a major overhaul when I found the company Storm Tight. I had them come out to give an estimate, and also to learn about their products. I needed 4 double sliding glass doors, 5 large windows, one arch window and last a small hallway window. I was impressed by the demonstration, the quality, and the warranty of the window systems. I hired them to do the work. Although the price to do all of this was considerable, I realized that each window was custom built, and that 2 doors open to the left and the other 2 to the right. Not a cookie cutter project. The arch window was custom too as well as the hall window. Once the windows were completed, the install was pretty quick. The job they did was top notch. I have had the windows now for over 5 years and love them. I also had a new A/C system installed and with the combination of both, my electric bill has dropped about 40%. I'm getting ready to sell this home and buy a larger place. I'll have Storm Tight bid this new place too. Also the folks that buy my current home will have a 20 year warranty that will extend to them. Kudos and thumbs up to Storm Tight!!!
We purchased our windows from Storm Tight Windows for hurricane protection, but ultimately they have done so much more for us. My wife came home to discover that two men were hammering away at our back window trying to break into our home. The windows were impenetrable and they could not break through. Without these windows my wife and children would have walked into the house with burglars inside. The police said everyone should have these windows. When we called Storm Tight that night to report the incident they answered the phone after hours and were ready to help. They are a fantastic company.
Overall we had a very positive experience. The salesman Nick did a good job and we got to talk with the owner the same day we signed up. The install team was courteous and efficient, and our new sliding glass doors and picture windows look great. My one concern was that communication between the time we signed up and the county permit was submitted was non-existent, despite my efforts to find out when we could expect installation. I eventually spoke with the owner about my concerns, and communications greatly improved after that. I'm told the company did restructuring to address being more responsive with customer communications. Overall, I recommend Storm Tight windows, and we plan on finishing the remaining windows and doors by hiring this company again.
Storm tight windows are definitely top grade windows. We are extremely pleased with your product. The installation went very smooth and the installers were very respectful of our home and property. They were very thorough and left our home as clean as they found it. There were a few small glitches that took the customer service team 4 months to finally rectify. Other than that wait it was a very pleasant experience.